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Privacy Notice

Last updated: 23/7/26

 

Who we are

This website is operated by Samantha Hawkins ("I", "me", "my"), an independent coach and facilitator.

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Contact: hello@samantha-hawkins.com

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What information I collect

Depending on how you interact with this site, I may collect:

  • Contact form: name, email address, and any message content you submit

  • Newsletter sign-up: name and email address (via double opt-in through Mailchimp)

  • Course purchases: name, email, billing address, and payment details (processed directly through Wix Payments — I do not store your card details)

  • Coaching clients: additional information shared during our work together, such as session notes, relevant to delivering coaching services

  • Website usage data: collected automatically by Wix (see Cookies, below)​

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Why I use it, and my lawful basis

  • Responding to contact form enquiries — Legitimate interests

  • Sending the newsletter — Consent (double opt-in)

  • Processing course purchases — Contract (fulfilling your order)

  • Delivering 1:1 or cohort coaching — Contract

  • Basic site functionality and security — Legitimate interests

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Who I share it with

  • Mailchimp — hosts and sends the newsletter

  • Wix — hosts the website and processes course payments via Wix Payments

  • Calendly — for scheduling calls and sessions

  • Zoom — for delivering video coaching sessions

  • Google Calendar / Google Meet — for scheduling and delivering some sessions

  • Microsoft Teams — occasionally, for delivering sessions where a client requires it

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I don't sell your data or share it with third parties for their own marketing.

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Some of these providers may process data outside the UK. Where they do, they rely on their own approved safeguards (e.g. Standard Contractual Clauses) — you can check Mailchimp's, Zoom's, Calendly's, Google's, Microsoft's and Wix's own privacy policies for details.

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How long I keep it

  • Newsletter data: until you unsubscribe

  • Contact form enquiries: up to 12 months, then deleted if no relationship develops

  • Sample session records: kept for up to 3 years from our last contact, as many people return to coaching after a break. If we haven't been in touch for longer than this, your details will be deleted.

  • Client/coaching records:  6 years for professional/financial records

  • Course purchase records: 6 years for tax purposes

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Your rights

Under UK GDPR, you have the right to:

  • Access the personal data I hold about you

  • Ask me to correct inaccurate data

  • Ask me to delete your data

  • Object to or restrict certain processing

  • Withdraw consent at any time (e.g. unsubscribe from the newsletter)

  • Request your data in a portable format

  • Complain to me directly (see below), or to the ICO

To exercise any of these, email hello@samantha-hawkins.com.

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Complaints

If you have a concern about how I handle your personal data, please contact me at hello@samantha-hawkins.com. I will acknowledge your complaint within 30 days and respond as soon as possible thereafter.

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You also have the right to complain directly to the UK's data protection regulator:

Information Commissioner's Office (ICO) ico.org.uk/make-a-complaint

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Cookies

This site uses cookies that are necessary for it to function (e.g. for checkout and site security).

 

We also use analytics cookies to understand how visitors use the site. You can manage your preferences via the cookie banner.

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Changes to this notice

I may update this notice from time to time. The "last updated" date at the top will reflect the most recent version.

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